Positions Available - Head Office

Positions Available - Head Office

    • Apply Before: Thursday 19/08/2021
    • Salary: Competitive

    We have an exciting opportunity for a HR Manager to join our award winning HR team at Firmdale Hotels. We are looking for a generalist HR expert who has an innovative and creative approach, a leader and hands on Manager including recruitment, learning and development, employee relations, health and wellbeing and HR support.

    The role involves proactive human resources, providing support to the General Manager, Deputy General Manager and Managers at The Soho Hotel to provide support, guidance and advice as required.

    Duties and Responsibilities

    • Supporting the Senior Managers with employee relations, health and wellbeing and people policies, providing support and guidance on HR issues, concerns and queries, overseeing ER cases and assist where required
    • Assist Managers with recruitment selection, new starters, onboarding and creating the best start for new team members
    • Organise and promote employee engagement and experiences throughout the hotel
    • Ensure all employees have accessibility and interaction with the people platforms and employee benefits
    • To ensure effective and legal compliance with regards to all personnel data and records, providing timely and accurate information to payroll
    • Implement HR initiatives, the Company EAP programme, Occupational Health and liaising with our people provider companies
    • To compile monthly HR metrics including staff turnover, retention etc. and create and implement action plans and recommend changes for improvement
    • Promote excellent communication among employees using social media and our Talent Toolbox dashboard
    • Develop relationships with schools, colleges and recruitment opportunities
    • To provide coaching and mentoring in a confidential manner
    • To keep up to date with best practice, personal development and legislation

    Key skills

    • An HR generalist background at senior level, preferably within the hospitality sector, previous experience and a passion for engagement, communications, employee relations, learning and development
    • A strong working knowledge of employment law and preferably CIPD qualified
    • Ability to problem solve both operational and strategic issues through a pragmatic and commercially sound approach and based on feedback from the operation
    • A coach and mentor with a friendly and warm personality, committed to developing people within the business
    • Passionate and enthusiastic about the industry and our people
    • An active supporter and develops team members, quick to identify and problem solve any issues
    • Ability to build great rapport and relationships with teams and our people
    • Great attention to detail

    Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. This a managerial role which means that you will be expected to work the hours as required by the business. You will need to be flexible with the dates and times you are able to work.

    What makes Firmdale such a special place to work?

    • We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine

    • Employee led committees allowing you to have your say, generate ideas and make a difference

    • Social events and team activities (bowling, quiz nights, netball teams and more)

    • Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)

    • Wellbeing activities and support available to all staff members

    What are the Firmdale employee benefits?

    • Competitive salary

    • 28 days paid holiday (including bank holidays) increasing with length of service

    • Companywide and departmental incentives including a generous refer a friend bonus

    • Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)

    • Wage Stream – An employee app to stream your wages before payday

    • Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program

    • Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

    Why join Firmdale Hotels?

    We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

    • Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”

    • Manager of the year - Laura Sharpe, Cateys 2018

    • Hotel of the year - Group - Cateys 2018

    • HR Team of the Year at the Hotel Cateys 2017

    • Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017

    • Best Chef Development Strategy Award at the Springboard Awards 2017

    • Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016

    • Firmdale Hotels – “Candidate Experience Award”, Caterer.com People Awards 2016

    • Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016

    • Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015

    In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Apply for this position
    • Apply Before: Friday 13/08/2021
    • Salary: Competitive

    We are currently recruiting for a Marketing & Digital Content Executive to join our Head Office team based in Soho. This position is ideal for someone with experience or enthusiasm for the hospitality industry, has experience and knowledge in marketing or content and would like to be part of a proactive team. You will need to be a confident communicator both written and verbal. You will help support the marketing and public relations activity within the department. You must be personable and friendly and be able to prioritise a busy workload. You will need to anticipate the demands of the department to provide effective support to the Senior Marketing Manager and Marketing Director and have a willingness to learn new things.

    Essential Key Skills

    • Professional writing experience is essential, preferably editorial
    • Good communicator with excellent command of written English with copy accuracy
    • Very organised, efficient and creative
    • Excellent attention to detail
    • Strong numerical ability to create website and marketing reports, drawing findings accordingly. Experience with Google Analytics is preferred
    • Experience with InDesign and Photoshop is preferred
    • Desire to learn and develop
    • Ability to adapt to the working environment
    • Resilience and drive to get things right first time
    • The ability to work well under pressure and in a busy environment, as well as the ability to communicate cross departmentally
    • Confident and warm personality

    Duties & Responsibilities

    Content

    • Website Editor for KitKemp.com – responsible for editing blog posts and uploading 3-4 posts per week onto the website
    • Website Editor for FirmdaleHotels.com - responsible for updating copy and visuals, including imagery and centre stage banners, creating copy for new events and various ticketing on ShopKitKemp.com for hotel related events
    • Implementing e-mail campaigns (including Kit Kemp Design Thread, hotel and restaurant newsletters, ShopKitKemp and London Film Club newsletters) by writing content, sourcing images, preparing databases, scheduling campaigns and updating the calendar, tracking responses, reporting results and cleaning data
    • Assisting with PR press releases
    • Attending weekly blog call with Kit Kemp and her Design Studio to discuss the weekly posts, report on the weekly performance of the website and newsletters

    Marketing

    • Assisting with brand partnerships and being the main point of contact for all local neighbourhood brand partners
    • Analysing data from marketing campaigns, websites and PPC campaigns, including google analytics, Data Studio and Site Improve
    • Assisting team members with day-to-day marketing tasks and coordinating marketing projects, research and activities as requested
    • Managing the monthly marketing reports across the group
    • Maintaining databases

    Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. This a supervisory role and the normal hours of work are 40 hours per week.

    What makes Firmdale such a special place to work?

    • We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine
    • Employee led committees allowing you to have your say, generate ideas and make a difference
    • Social events and team activities (bowling, quiz nights, netball teams and more)
    • Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)
    • Wellbeing activities and support available to all staff members

    What are the Firmdale employee benefits?

    • Competitive salary
    • 28 days paid holiday (including bank holidays) increasing with length of service
    • Companywide and departmental incentives including a generous refer a friend bonus
    • Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
    • Wage Stream – An employee app to stream your wages before payday
    • Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program
    • Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

    Why join Firmdale Hotels?

    We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

    • Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
    • Manager of the year - Laura Sharpe, Cateys 2018
    • Hotel of the year - Group - Cateys 2018
    • HR Team of the Year at the Hotel Cateys 2017
    • Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017
    • Best Chef Development Strategy Award at the Springboard Awards 2017
    • Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016
    • Firmdale Hotels – “Candidate Experience Award”, Caterer.com People Awards 2016
    • Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016
    • Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015

    In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Apply for this position
    • Apply Before: Friday 27/08/2021
    • Salary: Competitive

    An amazing opportunity to join the Award Winning Design Team has now opened at Firmdale Hotels. We have a great opportunity for a talented product designer to join our small but highly motivated team and play a significant role in our growth. We are looking for an individual to work alongside the creative director and take a lead in creating and bringing in-house designs to life. From research into processes, through to design development, prototyping and production, we expect you to manage all parts of the process and play a key role in the development and launch of our new furniture and fabric collections with support and guidance from the purchasing director. In this role, you’ll indeed play a fundamental role in establishing the concept, colour palette, construction, look, feel and features of the new products within our textiles and soft goods category, which also encompasses the logistical and manufacturing aspect of creating something new.

    The ideal candidate would come from a background of furniture, fabrics and small decorative objects and have proven experience in delivering exceptional products with creative flair on the Kit Kemp aesthetics. We expect candidates to have in-depth knowledge of design, manufacturing processes and materials, and a fantastic ability to solve problems and find creative solutions under time and budget constraints.

    Essential Key Skills

    • Degree in Product Design or relevant design related discipline
    • Highly competent in producing technical drawings and specifications ready for manufacture
    • Competent with 2D visualisation tools – Adobe Creative Suite
    • Good Free hand sketch ability to present ideas discuss concepts quickly
    • you should be highly organised and self-motivated, working independently and integrating with the design team in all aspects of the process
    • Able to develop the production of the designs effectively.
    • You should actively find solutions to your challenges and have original and creative ideas
    • You should have experience with supplier management including negotiating costs, setting, payment/delivery terms and implementing QC requirements with an understanding of retail prices and margins
    • Ability to put together professional design presentations.
    • You should have high standards for quality and detail.

    Duties & Responsibilities

    • Independently, and using the resources of the design team, develop new designs from concept through to manufacture and market launch.
    • Develop further designs using the vast number of archives that we have worked on in the past.
    • Develop full collections of new products for Shop Kit Kemp
    • fully manage project schedules and budgets
    • identify new suppliers and establish good working relationships with an emphasis on quality
    • develop designs proposals and prepare tender and quotation documents
    • assist with the assembly and installation of bespoke commissions
    • Come ahead of time with new ideas and suggestions of interesting products to develop.
    • Skills and experience:
    • Previous experience designing extraordinary pieces of furniture, fabrics, dinnerware, packaging for products, etc.

    Firmdale Hotels is an international award winning group comprising of 10 high end luxury hotels and 8 bars and restaurants in London and New York, offering exclusive training programmes and incredible career development. The normal hours of work for this role are 40 hours per week.

    What makes Firmdale such a special place to work?

    • We have created safe spaces to work and support our employees receiving lateral flow testing and the Covid 19 Vaccine
    • Employee led committees allowing you to have your say, generate ideas and make a difference
    • Social events and team activities (bowling, quiz nights, netball teams and more)
    • Award winning training opportunities (Apprenticeships, WSET, supplier visits and Master Classes to name a few)
    • Wellbeing activities and support available to all staff members

    What are the Firmdale employee benefits?

    • Competitive salary
    • 28 days paid holiday (including bank holidays) increasing with length of service
    • Companywide and departmental incentives including a generous refer a friend bonus
    • Firmdale Experience and Long Service vouchers (Afternoon tea, dinner for two, Film Club and an overnight stay)
    • Wage Stream – An employee app to stream your wages before payday
    • Perkbox – An employee platform offering a huge variety of discounts and our reward and recognition program
    • Wait, there’s more! Quarterly team events, volunteering and regular Manager catch-ups

    Why join Firmdale Hotels?

    We are delighted to have been recognised by the hospitality industry for some of the great work our teams have done. To name a few of our recent awards and accolades;

    • Firmdale Hotels - “Winner of the Best Employer Award at The Cateys 2017 & 2020 and Number One in The Caterer Best Places to Work in Hospitality”
    • Manager of the year - Laura Sharpe, Cateys 2018
    • Hotel of the year - Group - Cateys 2018
    • HR Team of the Year at the Hotel Cateys 2017
    • Restaurant Team of the Year, Ham Yard Hotel at the Hotel Cateys 2017
    • Best Chef Development Strategy Award at the Springboard Awards 2017
    • Firmdale Hotels – “Excellence in Employee Engagement”, HR in Hospitality 2016
    • Firmdale Hotels – “Candidate Experience Award”, Caterer.com People Awards 2016
    • Ham Yard Hotel – “Best Afternoon Tea Award”, Harden’s 2016
    • Sarah Williams – “Food and Beverage Manager of the Year”, Hotel Cateys 2015

    In line with the Asylum and Immigration Act 1996, we do require all applicants to have the eligibility to live and work in the United Kingdom. Documentation will be required at interview stage.

    Apply for this position