Our collection of soft toys have been created from the offcuts and recycled fabrics used by Kit Kemp in the Firmdale design studio, many of which are her own designs. They are handmade in the UK and each one is different.

Returns
If you are in any way unsatisfied with your order we will be happy to offer an exchange, refund or replacement on all item(s) returned to us within 30 days of the date of receipt of goods assuming they are in their original, unopened and unused condition.

Delivery costs and estimated delivery time:
UK - Excluding Channel Islands £7.00 (3-5 working days)
Channel Islands £20 (4-6 working days)
Europe and ROI £25.00 to £40.00 (4-6 working days)
USA/Canada £45.00 (4-10 working days)
ROW £55.00 (5-15 working days)

Prices
All prices quoted on this Website are accurate at the time of publication, are quoted in pounds sterling or US Dollars and where appropriate are inclusive of UK sales tax (VAT) at the current rate. If your order is being despatched to a destination outside the European Union (EU) then your sales tax will be zero. If your order is being sent to a member state of the EU then the selling price will include VAT.

Responsibility for the payment of any customs or import duties levied once the package reaches your destination country, lies with the customer.