Our collection of soft toys have been created from the offcuts and recycled fabrics used by Kit Kemp in the Firmdale design studio, many of which are her own designs. They are handmade in the UK and each one is different.
If you are in any way unsatisfied with your order we will be happy to offer an exchange, refund or replacement on all item(s) returned to us within 30 days of the date of receipt of goods assuming they are in their original, unopened and unused condition.
Delivery costs and estimated delivery time:
We are currently experiencing delays to all destinations due to COVID and Brexit new regulations
UK and ROI - Excluding Channel Islands £7.00 (3-5 working days)
Channel Islands £20 (4-6 working days)
Europe £25.00 to £40.00 (4-6 working days)
USA/Canada £45.00 (4-10 working days)
ROW £55.00 (5-15 working days)
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